How BR One helped a global music merchandising supplier successfully implement a new ERP system
This case study showcases how we helped our global music merchandising supplier client implement a new IT system which allows them to leverage better workflows and enhance overall productivity.
The problem the client was facing
Our client, a leading global music merchandise supplier, known for providing high-quality merchandise for some of the biggest names in the music industry, faced challenges with their outdated IT systems and needed a robust solution to support their growing business needs. Specifically, the client needed help with the following:
- Conducting a thorough analysis of their business requirements
- Ensuring alignment among all key stakeholders
- Assessing whether the proposed technology and partner would meet their needs
- Managing of the project
How we helped:
We led in setting up the project governance and taking on the project management role to ensure a structured approach to the transformation.
Our team held detailed workshops to understand business requirements and ensure everyone was aligned. We then evaluated the proposed ERP solution to confirm it’s the right fit, in addition to assessing the implementation partner’s capabilities to meet the business needs we uncovered in our workshops.
By taking on the project management, we developed a strategy which addressed gaps and set up a solid project framework to guide the transformation. We established clear roles and responsibilities through governance structures and managed timelines, budgets, and resources to keep the project on track, in addition to maintaining regular communication to keep everyone informed and engaged.
Conclusion
As a result of our collaboration, the client successfully broke free from their outdated ways of working and embraced new and more efficient processes. They experienced improved operational efficiency and were able to report accurate financial numbers with greater ease. Additionally, the new system allowed them to leverage better workflows, enhancing overall productivity. BR One’s support de-risked the project delivery by reducing key person dependencies and improving governance maturity within the organisation.